Registration at our surgery is a simple process. Please bring proof of identity and address; we would be grateful if you could make an appointment for a basic health check. This will enable us to assess your health needs and update your records. Please bring a list of your regular medication and a sample of urine to the appointment.

Children, 16 and under, do not need to complete the registration form. An adult member of the family can register them by providing the required information and signing the registration application on their behalf.

As a patient, you have the right to express preference as to which GP you wish to see. However, if you require an appointment and your preferred GP is not available, you will be offered an appointment with another doctor. If you still wish to see your preferred GP you may have to wait longer.

If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.

To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages:

English	Farsi	Urdu
Albanian	Bengali	Hindi
Arabic	Croatian	Lithuanian
Bulgarian	Punjabi	Polish
Chinese (Cantonese)	Somali	Portuguese
Chinese (Mandarin)	Gujerati	Spanish
Russian	Turkish	French

Both our sites are suitable for disabled users.  There are dedicated disabled car parking spaces within the car park, disabled toilets with disabled assistance alerts.  We would ask that you let us know if you need any help, as your disability may not be a visible one.  If you have a specific need then please feel free to contact us beforehand so that we can double check that adequate facilities have been provided.

Adequate car parking facilities are provided at Gray Hill Surgery, Caldicot.  Public car parks are situated next to both Gray Hill Surgery, Caldicot and Dorset House Surgery, Magor.